We normally reply to technical problems within 1 hour, however please allow 24 hours for us to respond to your email. Don’t forget to visit the FAQ pages, you might find your answer there.
If you made your purchase through CCBILL.com please contact CCBILL.com directly. Any billing inquires is handled immediately. CCBILL offers E-mail and Phone support, 27/7, 365 days per year!
Yes!!! ALL of our videos are downloadable. It is very easy to download the videos. Once your payment is complete will you recieve an email that will contain your video download links. (check your junk mail) The download link will automaticallt expire after 72 hours.
Some people have reported issues downloading out videos with Google Chrome. If you can’t download the videos, try using a different internet browser. If the problem continues please contact us.
Usually the videos should be sent to your email (check junk mail) immidiatly after your payment is complete. In rare cases sometimes customers email security settings are flagging our videos as spam. Please contact us if you have not recieved your videos.
We use MP4 video format. This seems to be everyone’s preferred video format. You can download our videos on any computer. Video Lan Player (VLC) plays almost any video. It is a great video player.
High Definition is the way to go! 100% of our videos and photos are High Definition. (majority of our videos are 1080p, 1920×1080 HD) In 2019 we have started to record videos in 4K!
Unfortunatly we do not accept PayPal payments. Due to the nature of our website being 18+ with some adult content we are not allowed to use PayPal (they banned us) we have to use CCBILL.